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Elemental Logic provides support for our products through a free online support
website and knowledge base, product mailing lists, integrated product support options,
and through an annual Premiere Support subscription service.
Customers that purchase our products automatically receive 90 days of complimentary
Premiere Support, and have an option to upgrade to a full year subscription (when
ordering) at a substantial discount.
All Elemental Logic products include built-in
application support options
that provide our customers with a variety of methods to quickly and effectively find
answers to their product questions.
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| | | 2: Consult the Product Documentation | | | | All Elemental Logic products include built-in application support options, including a full Help system and an electronic version of the User's Manual. |
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| | | 4: Order a Premiere Support Subscription | | | Elemental Logic customers that want access to the best product support available will want to purchase a Premiere Support Subscription.
A Premiere Support subscription is valid for one year and gives the user direct access to Customer Care representatives. |
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| 5: Review Top Support Issues | | | | Product | Support Issue | Response | | Statbot Micro | Is support available for Statbot Micro? | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | | |
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